運送政策

We will ship your item to you as quickly as possible, please note there are delays due to COVID-19, which has impacted the speed of delivery of Australia Post.

All orders are processed and packed through Et Al Head Office and shipped with Australia Post within 3 - 5 business days, you will be notified via email when your order has been dispatched. 


All orders are sent registered with tracking so you can stay up to date on its whereabout.
Please don’t hesitate to get in contact info@etal-astralia.com if you have any concerns.

Thank you again for your patience and continual support.

 

FREE INTERNATIONAL DELIVERY – We Ship World Wide

All orders are processed and packed through Et Al Head Office and shipped with Australia Post within 3 – 5 business days. You will be notified via email when your order has been dispatched.  All orders are sent Registered and require a signature on delivery for security purposes. International orders may be subject to delays due to Customs.

 

CUSTOMS & IMPORT DUTY FEES

Orders shipped internationally may be subject to Customs and import duty in the destination country.  Et Al is not responsible for shipping delay caused by customs. International customers are responsible for customs clearance, duty, foreign taxes and any other applicable charges and fees in the country they are shipping to. Please note that we are required by law to declare the exact value of the merchandise and mark it as dutiable.  

LOST OR STOLEN ITEMS

Et Al is not responsible for any lost or stolen items, Et Al recommends Registered Post (Signature on Delivery) for all orders for security reasons. Tracking is provided for all parcels, if you think your item has been lost or stolen please contact us at info@etal-australia.com and your local post office and provide your tracking number.