Shipping and Delivery


Latest Changes to Shipping

All Online Orders are now sent registered and require a signature/name on delivery.

 

Delays to Delivery Times


We will ship your item to you as quickly as possible, please note there are delays due to COVID-19, which has impacted the speed of delivery of Australia Post.

All orders are processed and packed through Et Al Head Office and shipped with Australia Post within 3 - 5 business days, you will be notified via email when your order has been dispatched. 


All orders are sent registered with tracking so you can stay up to date on its whereabout.
Please don’t hesitate to get in contact info@etal-astralia.com if you have any concerns.

Thank you again for your patience and continual support.

 

DOMESTIC DELIVERY

Free Shipping – Regular Registered Post 

Signature on delivery is required on all orders for security purposes.

Delivery is 3-5 business days from date of shipment

 

Express Registered Post - $25.00AUD

Signature on delivery is required on all orders for security purposes.

Delivery is 1-3 business days from date of shipment

 

Urgent Deliveries

Urgent delivery requires 3 -5 business days before dispatch and must adhere to the following instructions:

  1. Select Express Registered Post at checkout.
  2. Email info@etal-australia.com with your order number and the date you require your garment, we will do our best to get it to you on time.

 

FREE INTERNATIONAL DELIVERY – We Ship World Wide

All orders are processed and packed through Et Al Head Office and shipped with Australia Post within 3 – 5 business days. You will be notified via email when your order has been dispatched.  All orders are sent Registered and require a signature on delivery for security purposes. International orders may be subject to delays due to Customs.

Current estimated delays to International Shipping due to Covid-19

USA –12-25 Business days
UK –
12-25 Business days
EUROPE –
12-25 Business days
CHINA –
10-20 Business days
NZ –
9-15 Business days

 

CUSTOMS & IMPORT DUTY FEES

Orders shipped internationally may be subject to Customs and import duty in the destination country.  Et Al is not responsible for shipping delay caused by customs. International customers are responsible for customs clearance, duty, foreign taxes and any other applicable charges and fees in the country they are shipping to. Please note that we are required by law to declare the exact value of the merchandise and mark it as dutiable.  

 

LOST OR STOLEN ITEMS

Et Al is not responsible for any lost or stolen items, Et Al recommends Registered Post (Signature on Delivery) for all orders for security reasons. Tracking is provided for all parcels, if you think your item has been lost or stolen please contact us at info@etal-australia.com and your local post office and provide your tracking number.