Exchanges and Returns


If you need to return items to Et Al Australia, please ensure you follow the instructions below:

Please Note: All returns/exchanges must be made to Et Al Australia within 10 days of receiving goods.

All deliveries come with a returns/exchange form and a duplicate of your original receipt. Please fill this out and return both the Exchange and Returns form as well as your duplicate receipt with the items to:

Et Al Australia
Att: Ophelia
50 Dight Street, Collingwood
Victoria, Australia 3066

Items must be received in the original condition and must not have been worn, damaged, washed or dry cleaned or altered. Returned items must still have swing tags attached. All garments must be returned to Et Al Australia in its original packaging and at the expense of the purchaser. For all online customer queries please email us at sales@etal-melbourne.com or call us between 10am and 5pm Monday to Friday on +61 3 9419 3300